The purpose of the NDIS is to provide reasonable and necessary support to people with a significant and permanent disability to assist in achieving their goals. Participants receive individual budgets from which they choose the providers to support them.
The NDIS Market Report is part of a series of publicly shared reports released by the NDIA as part of the Agency’s commitment to sharing specialist data in addition to the comprehensive quarterly and other reports regularly released to assist stakeholders to understand market trends.
The report compares a number of market indicators across geographical regions and participant characteristics, and it shows the NDIS market is experiencing encouraging growth across most regions.
The aim of this report is to support the purpose of the NDIS by comparing a number of market indicators across geographical regions and participant characteristics to identify “hot spots” where support provision is comparatively lower or higher than the rest of the NDIS market.
The market indicators include utilisation, market concentration, choice and control, participants per provider and provider growth and shrinkage.
If you have any queries on the information in these downloads, please contact: [email protected]
The NDIS market as at 31 December 2020
The key indicators have been calculated over the period of 1 April 2020 to 30 September 2020, with a deep dive showing how these indicators differ by region, participant cohort and support category.
Presentation – Market Monitoring – The NDIS Market
- 202012 – The NDIS Market (PDF 734KB)
- 202012 – The NDIS Market – transcript (DOCX 82KB)
- 202012 – The NDIS Market – data (XLS 178KB)
Appendices to The NDIS Market report:
Dashboards
The Insights dashboard shows some key metrics on the NDIS market.
- 202012 01 The NDIS Market Insights Dashboard (PDF 579KB)
- 202012 01 The NDIS Market Insights Dashboard – data (CSV 15KB)
- 202012 01 The NDIS Market Insights Dashboard – transcript (DOCX 25KB)
The Summary dashboard summarises the market monitoring metrics at service district level.
Note that these are split into ‘Both Supported Independent Living (SIL) and non-SIL’, ‘SIL only’, ‘Non-SIL only’.
All participants (both Supported Independent Living (SIL) and non-SIL)
- 202012 02 The NDIS Market Summary Dashboard all (PDF 355KB)
- 202012 02 The NDIS Market Summary Dashboard all - data (CSV 16KB)
- 202012 02 The NDIS Market Summary Dashboard all - transcript (DOCX 25KB)
SIL only
- 202012 02 The NDIS Market Summary Dashboard sil (PDF 375KB)
- 202012 02 The NDIS Market Summary Dashboard sil - data (CSV 16KB)
- 202012 02 The NDIS Market Summary Dashboard sil - transcript (DOCX 25KB)
Non-SIL only
- 202012 02 The NDIS Market Summary Dashboard nonsil (PDF 430KB)
- 202012 02 The NDIS Market Summary Dashboard nonsil - data (CSV 17KB)
- 202012 02 The NDIS Market Summary Dashboard nonsil - transcript (DOCX 28KB)
In addition, dashboards for the Local Government Areas (LGAs) within each State or Territory are available. Note that to meet data confidentiality requirements, dashboards for LGAs with 10 or fewer NDIS participants are not provided.
A guide to the Service District and LGA level dashboards is provided here:
- Guide to the NDIA Market Dashboards (PDF 245KB)
- Guide to the NDIA Market Dashboards - transcript (DOCX 63KB)
Service district and LGA-level dashboards
- New South Wales
- Victoria
- Queensland
- South Australia
- Western Australia
- Northern Territory
- Tasmania & ACT
A summary of the market metrics for each LGA is provided here:
- 202012 LGA - The NDIS Market Summary Dashboard (PDF 1.4MB)
- 202012 LGA - The NDIS Market Summary Dashboard data (CSV 46KB)