Market monitoring

The purpose of the NDIS is to provide reasonable and necessary support to people with a significant and permanent disability so that they may access the supports and services they need to assist in achieving their goals. Participants receive individual budgets from which they choose providers to support them.

The NDIS Market Dashboards are part of a series of publicly shared datasets released by the NDIA as part of the Agency’s commitment to sharing specialist data in addition to the comprehensive quarterly and other reports regularly released to assist stakeholders to understand market trends.

The aim of these dashboards is to support the purpose of the NDIS by comparing a number of market indicators across geographical regions and participant characteristics to help understand the performance of the NDIS market across different geographies within Australia. The key indicators have been calculated over the period of 1 October 2020 to 31 March 2021.

The market indicators include participants per provider, provider concentration, provider growth and shrinkage, utilisation and choice and control.

If you have any queries on the information in these downloads, please contact: [email protected]

The NDIS market as at 30 June 2021

Guide to the NDIS Market dashboards:


The Insights dashboard shows some key metrics on the NDIS market.

The Summary dashboard summarises the market monitoring metrics at service district level.

Note that these are split into ‘Both Supported Independent Living (SIL/SDA) and non-SIL/SDA’, ‘SIL/SDA only’, ‘Non-SIL/SDA only’.

All participants (both Supported Independent Living (SIL/SDA) and non-SIL/SDA)

SIL/SDA only

Non-SIL/SDA only

Regional dashboards (service district and LGA)

The regional dashboards provide detailed information on a specific service district or LGA. Dashboards for each of the 80 service districts and dashboards for 499 out of the 574 LGAs in Australia are available. 

Note that we do not provide dashboards for 75 LGAs where the NDIA participant population of that LGA consists of 10 or fewer participants.  

Please use the state and territory links below to access the links to the regional dashboards for that state or territory.

A summary of the market metrics for each LGA is provided here:

Specialist disability accommodation (SDA) quarterly report

Provider sentiment and satisfaction survey

This page current as of
9 December 2021